About Us

About Outright Care

At Outright Care, we are committed to providing exceptional, person-centred care that upholds the dignity and well-being of every individual we support. Our team of dedicated professionals delivers compassionate care tailored to the unique needs of our clients—whether they are individuals requiring assistance with daily living or families seeking trusted support for their loved ones.

With a strong focus on quality, respect, and reliability, we aim to be more than just a care provider—we strive to be a trusted partner in your healthcare journey.

Outright Care

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Our Ethos

At Outright Care, we believe that outstanding care is built on a foundation of compassion, integrity, and excellence. We are driven by the principle that everyone deserves to live with dignity, independence, and respect, regardless of their circumstances.

Our approach ensures that every client receives personalised support that promotes their well-being, comfort, and quality of life.

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Mission Statement

Our mission is to deliver high-quality, compassionate care that enhances the lives of those we serve. We are dedicated to:

  • Empowering individuals to maintain their independence.
  • Providing tailored care solutions that respect personal choices.
  • Ensuring a safe, supportive environment for all clients.

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Vision

Our vision is to be a leading care provider, known for our unwavering commitment to quality, integrity, and innovation in the healthcare sector. We aspire to set new standards in care, ensuring that our services positively impact the lives of our clients, their families, and the wider community.

Our Core Values

At Outright Care, our commitment to delivering exceptional care is guided by a strong set of core values that define who we are and how we serve our clients.

Compassion

We provide care with warmth, kindness, and empathy, ensuring that every individual feels valued, respected, and supported. Our goal is to foster a sense of comfort and well-being in everything we do.

Honesty, transparency, and accountability are at the heart of our work. We build trusting relationships with our clients and their families by always acting with ethics and professionalism.

We are dedicated to delivering the highest standards of care, continuously improving our services to provide safe, effective, and person-centred support.

Every individual has the right to dignity, independence, and personal choice. We honour each client’s values, preferences, and unique needs, ensuring they feel heard and empowered.

We believe in the power of social connections and shared responsibility. By actively engaging with and supporting the communities we serve, we create an environment of inclusion, belonging, and mutual care.

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Leadership at Outright Care

At Outright Care, our leadership team brings expertise, dedication, and a passion for high-quality care. They ensure that our services adhere to strict regulatory standards while delivering compassionate and person-centred support.

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Ruby Mortey – Registered Manager

As the Registered Manager of Outright Care, Mrs. Ruby Mortey brings a wealth of experience in healthcare management and operational excellence. She is responsible for overseeing the day-to-day delivery of care services, ensuring they meet the highest quality and regulatory standards. With a strong background in care leadership and compliance, Ruby is committed to ensuring that every client receives safe, effective, and compassionate support.

Dorcas Osei-Akoto – Nominated Individual

Mrs. Dorcas Osei-Akoto serves as the Nominated Individual, responsible for compliance, safeguarding, and regulatory adherence at Outright Care. With extensive experience in health and social care governance, she ensures that our operations align with CQC requirements and uphold the highest ethical and professional standards. Her leadership plays a crucial role in maintaining trust, safety, and excellence across all aspects of our care services.

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A Legacy of Care Inspired by Florence Nightingale

At Outright Care, we take inspiration from Florence Nightingale, whose dedication to compassion, cleanliness, and clinical excellence transformed healthcare. Her belief that “the very first requirement in a hospital is that it should do the sick no harm” reflects our approach to home care.

We are committed to upholding this legacy by delivering safe, respectful, and person-centred care that goes beyond meeting modern standards. Our focus is on creating a nurturing environment where every client feels valued, supported, and empowered to live with dignity and independence. By embracing Nightingale’s principles, we ensure that our care is not just professional but deeply compassionate, making a real difference in the lives of those we serve.

Environmental and Social Responsibility

At Outright Care, our commitment goes beyond providing exceptional care—we also strive to make a positive impact on the community and the environment. Through sustainable practices, community involvement, and ethical employment, we ensure that our approach to care is both responsible and forward-thinking.
Eco-Friendly Practices

We are dedicated to minimising our environmental impact through sustainable policies. This includes reducing waste, enhancing recycling efforts, and incorporating energy-efficient solutions in our operations. From using biodegradable products to promoting digital documentation, we take conscious steps to lower our carbon footprint while delivering high-quality care.

Outright Care actively supports local initiatives that enhance community well-being. We participate in health awareness programs, charity partnerships, and outreach projects that promote education, wellness, and social inclusion. By engaging with the community, we strengthen connections and contribute to a healthier, more supportive society.

We encourage our employees to give back through volunteer work that benefits local communities. Whether it’s supporting non-profits, community centres, or outreach programs, we believe that small acts of kindness create lasting positive change. By fostering a culture of social responsibility, we empower our team to make a real difference.

At Outright Care, we are committed to delivering care responsibly, ensuring that our actions contribute to a greener planet and a stronger, more connected community.

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These efforts are part of a broader commitment to ensuring that Outright Care not only delivers high-quality, person-centred care but also makes a meaningful impact on the community and the environment. By embracing these responsibilities, we reaffirm our dedication to compassion, integrity, and sustainability, ensuring that every aspect of our work reflects the values at the heart of our mission.